Frequently Asked Questions

Discussion of the Instant Watch Browser for Netflix channel

Frequently Asked Questions

Postby TheEndless » Thu Jun 09, 2011 9:15 pm

Frequently Asked Questions

What are the main differences between the Lite and Full versions of the channel?
There are a number of performance tweaks and behind the scenes benefits to the full version, but the main differences are:
  • The full version uses a more up to date catalog than the lite version. I host my own catalog that I update nightly for the full version, whereas the lite version uses the Netflix hosted catalog which sees some neglect by them, often taking days to weeks to get updated.
  • The full version allows you to manage your queue directly from the channel. The lite version doesn't provide any links to your Netflix account.
  • The full version includes additional genres for HD television and movies, as well as more genres yet to come. The lite version is limited to the genres provided by the Netflix catalog.
  • The full version displays all genre results. The lite version is limited to 100 titles in each genre.
  • The full version allows rating of titles within the channel.
  • The full version allows searching based on title. The lite version only allows searching by actor and/or director. This is a limitation of it not being linked to a Netflix account.
  • The full version allows viewing related titles based on similarity. The lite version is limited to related titles by actor. This is also a limitation of it not being linked to a Netflix account.
  • The full version will continue to be enhanced based on feedback from the user community.
Why can't I watch movies with this channel?
Due to Netflix API restrictions, video playback isn't allowed unless you're an official partner. The channel does provide an icon at the top and bottom of every grid screen that will launch the official Roku Netflix channel directly from within the channel.

Why can't I jump directly to a title in the official Netflix channel instead of just launching to the main screen?
Unfortunately, the official Netflix channel does not currently support launching directly to a title. Roku have suggested that that may change in the future. If/when it does, it will become a feature of the channel.

There are genres listed that I really don't want to see. Can I hide them?
Yes! Simply highlight a title in that genre's row, and press either the * or Play/Pause button on your remote. That will bring up a dialog with several options, including one that allows you to hide the genre.

I'm really only interested in a few genres. Can I limit the genres to just those without hiding all of the genres I'm not interested in?
Yes! This works very much like hiding a genre. Highlight a title in the genre you're interested in, press the * or Play/Pause button on your remote, and choose the "Add to favorites" option. Any genres that have been marked as favorites can be viewed via the "Favorites" option on the main channel screen.

Is there a way to view every title in a given genre?
Yep. Browse to the genre row you're interested in, and scroll over to the "More Titles" icon. When selected, all sub-genres of that genre will be loaded. Locate the sub-genre you're interested in, and scroll over to the "All Titles" icon. Selecting this option will show every title in that genre with 5 titles per row, so there's no need to scroll left or right, just up and down!

Why do some "Coming Soon" titles have a date of "Jan 1, 2038"
A few month ago, Netflix made some changes, so only titles coming within the next two weeks have a real date. Upcoming movies and tv shows that are more than two weeks away have a date of "Jan 1, 2038".
TheEndless
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Re: Frequently Asked Questions

Postby Barbara » Thu Sep 08, 2011 5:52 pm

I just purchased this channel. The only problem I am having is that some movies that are listed as available now, i.e. as of Sept. 1, 2011, are not actually available. Am I missing something?
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Re: Frequently Asked Questions

Postby tbdave » Thu Sep 08, 2011 11:22 pm

Bought the premium app and I use it every day.

Could you create one of these for Amazon VOD? Their navigation on Roku is awful.
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Re: Frequently Asked Questions

Postby TheEndless » Fri Sep 09, 2011 1:58 am

Barbara wrote:I just purchased this channel. The only problem I am having is that some movies that are listed as available now, i.e. as of Sept. 1, 2011, are not actually available. Am I missing something?

Can you provide some examples? The Netflix catalog is in a bit of a funky state at the moment, which may be contributing, but it's hard to say unless I can look them up.
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Re: Frequently Asked Questions

Postby Barbara » Fri Sep 09, 2011 6:01 am

Sure. Both American Psycho and Blair Witch Project were listed as being available Sept. 1, 2011, but they aren't in the Netflix catalog nor could I add either to my instant queue.
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Re: Frequently Asked Questions

Postby TheEndless » Fri Sep 09, 2011 1:11 pm

Barbara wrote:Sure. Both American Psycho and Blair Witch Project were listed as being available Sept. 1, 2011, but they aren't in the Netflix catalog nor could I add either to my instant queue.

Those may have been casualties of the Starz deal. I'll try to investigate further, but until Netflix gets the catalog sorted out (Per Netflix: "We are aware of the catalog issue, and are working towards a resolution. The time frame is from one to several weeks."), I'm not sure if I'll be able to fix it.
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